This 2-day ‘how-to’ workshop provides participants not only the knowledge and understanding but also the hands-on competency of developing and implementing KPI at their respective workplaces.

At the end of the 2-day workshop, participants will be able to:

  • Understand the KPI concepts
  • Understand the KPI Development Process and Framework
  • Have a hands-on experience on how the KPI process works
  • Implement and use KPI in their respective workplaces as a performance measure.
  • Understand how to develop KPI and the causal effect on performance and behaviors
  • Link and align personal/ departmental goals to company goals.

Please click here to request detailed course outline.