K. Jabaratnam served in the Department of Labour and Trade Union Affairs of the Ministry of Human Resources for over 30 years. He held the position of Regional Director of Trade Unions for Selangor, Pahang and Federal Territory before opting to join the Malaysian Commercial Banks Association (MCBA) as its Industrial Relations Adviser. During his tenure with the Labour Department, he conducted investigations related to absenteeism, late-coming and other misconducts. As adviser of MCBA, he was involved in advising the human resource managers of member banks on how to effectively manage discipline. Jabaratnam currently provides training and consultancy services to several corporate clients in handling matters related to staff discipline, termination of employment, domestic inquiry, grievance handling and implementation of VSS and ERS. He is a certified trainer by PSMB (HRDF).